Request A Repair
Repair Service Request Page
To request a repair service please first read our short instructions below. The 'Request Now' button on the bottom will open our repair ticket system page.
STEP 01: ENTER YOUR DETAILS
Keep it short but detailed! Use the Remarks / Comments field to describe the situation so we can start to diagnose or repair as fast as possible.
You can select '
- Please ONLY use GLS, DPD or UPS to ship to us!
- Post Service is NOT recommended!
- We can provide return labels for most regions in Europe, if not possible you will be notified after ticket creation.
- You will pay for the return label with the final repair invoice.
- Free return labels are provided for Warranty Repairs of course.
STEP 02 (A): SELECT PRODUCTS [OPTIONAL]
This section is for you to select the product you want us to repair. The 'Sr # /Part #/ SKU' field is optional (it might be on the packaging). In the 'Your Comments' field you can further describe your problem or request for this particular product.